Scaling greater heights: OneXtel’s rise as a pioneer in business-customer communication

OneXtel Media Private Limited, a leader in the short message service (SMS) space, has grown to great heights under founder and chairman, MD Rashid Anwar. Started in 2014, the company has made a name for itself in the telecom industry through its work in business-customer communication and data protection. Through high-end products like SMS, voice, email and customer engagement solutions, OneXtel not only caters to all enterprise demands in the telecom domain but also helps to protect clients’ privileged data. The company’s one-way SMS communication helps keep personal files safe while broadcasting messages.

Successful Pivot

OneXtel was initially into bulk SMS services but has pivoted to enhancing business- customer communication through a mega Communication Platform as a Service (CPaaS). The company’s wide range of services includes SMS solutions, voice solutions and email solutions. With offices across India — in Noida, Mumbai, Bengaluru and Chennai — the company serves not only the central and state governments, but also caters to a range of Fortune 500 companies.

During the pandemic, Anwar created an R&D team to work on cutting-edge technology to provide complete in-house solutions. He then leveraged that to offer higher performance solutions to enterprise customers by providing them customisation of services according to their needs. OneXtel’s services like SMS, cloud telephony and email solutions have helped many companies communicate with people across the country.

Giving Back

Anwar also has a keen interest in leadership, networking and giving back to society. He has provided medicines and treatment to the needy by starting mohalla clinics in certain towns and has helped children gain access to proper education. He has also co-founded the MRA Foundation, which works in the health and social work segment.

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